We've redesigned the home page to streamline our users' experience.

ZAF code is now presented against each finding on the audit findings page. All users can now see the ZAF code against each submitted finding, simplifying report comparison and cross-referencing.

The finding due date for audit findings has been improved. It's now clearly labelled as "Due Date" and will turn red when overdue, highlighting when action is needed.

The date a finding is closed will appear on the audit findings page. This will allow users, particularly members, to monitor when action has been taken.

Findings raised in a SMETA Audit can be filtered by finding type, criticality, and due date, allowing members to prioritize their review.

We have now added site contact details to the CAPR and SMETA PDFs that are generated following a SMETA audit on the new platform.

We have added Additional Auditor's APSCA numbers to the CAPR and SMETA PDFs. This will help members validate that all of the auditors conducting SMETA audits are registered with APSCA.

Three new issue titles addressing extreme weather conditions have been added. This will allow auditors to capture findings that relate to the impact of heat stress on workers' health and overall welfare.

Site contact details are now presented in CAPR and SMETA PDFs. Members can now view the contact information which will be pre-populated from their site profile if it's provided.

User admins can now effortlessly add additional sites to their accounts from the menu.

You can now see that a follow-up audit has been scheduled when you access your supplier site's latest full SMETA Audit.

Users can view a site's previous audits from the Audit details page by clicking on the relevant ZAA number.

Suppliers can see how well their business is performing once they complete and submit their Goods Provider Self-Assesment Questionnaire (SAQ) from the homepage.

We've launched a new Goods Provider SAQ for all Goods Provider type sites in Supplier member accounts that were either newly created since May 17th or were at 0% SAQ completion on May 17th.

We have updated our Radar Risk Assessment Matrix and Site Assessment Site Overview reports to include Self-Assessment Questionnaire (SAQ) data from Advance and the new platform. We have created this video that showcases all the latest changes.

Management Controls at my Business: This report provides your supplier with actions they can take to manage risk at a site. It will only apply to sites that have completed the New Goods Provider Self-Assessment Questionnaire. You can download the guide on how the new report works.

SAQ Analysis and Answers: This report allows you to download the question and answers of your supplier’s sites from both SAQs. You can watch the walkthrough video here.

We've added buttons to view SAQ, Audits, and Site information when clicking on a supplier site in the Site status table, making it easier to view a supplier's SAQ, Audit, or Site information.

We've added a new Account Management button to the quick menu, allowing you to manage your users or company information with ease.

Company Admin users can now quickly edit their company information through the new platform.

A banner will now appear when a supplier has 3 months left of membership to allow them to renew for up to three years.

The audit nature in the audit dashboard filter has been updated to combine all audit natures under Full Initial, Periodic, and Follow-up.

Buyer/Supplier members can now easily access their audits using the 'View audits' widget on the home dashboard.

We've launched a new Insights widget highlighting where the most severe non-compliances (NCs) are in your supply chain to help you take action. The Insights widget has been designed to help you manage supplier compliance more effectively, giving you greater visibility and control over your supply chain.

We've launched some improvements to the User Interface (UI) of the My Links page in the Sedex platform. These updates will make it easier for members to navigate and manage their supply chain data. These improvements are part of our ongoing efforts to make the Sedex platform more user-friendly and efficient.

Supplier members now have the ability to easily add a new site to their account.

Generate a new CAPR and SMETA PDF when an audit is in a state of ‘Published’ showing the latest state of findings - All users can generate a new CAPR and SMETA PDF report when findings are closed during a desktop review, to show the progress suppliers are making to rectify issues identified during their audit.

Filter audits by date, auditor, audit nature and audit status - Members can find the most relevant audit much more quickly without scrolling through pages of audits.

Present audit start and end date in CAPR & SMETA PDF footers - Users have visibility of the full audit length in the PDFs instead of only seeing the start date if the end date has also been provided.

CAPR signature date will be editable, not pre-populated - The accurate signature date can be provided if the CAPR is signed digitally after the audit takes place or if the status is changed back to started

Tooltip for Auditors in CAPR declaration page detailing what to do when any exceptions are identified - Auditors will have better signposting on where to document exceptions for an audit

Highlight changes made to the SMETA report during a follow-up audit - Any changes that are made to the SMETA report during a follow-up audit will be highlighted to show what has changed since the last full audit

Allow decimals for % fields in SMETA report - Auditors will be able to provide more accurate answers within the SMETA report

Schedulers can assign desktop reviewers when corrective actions and disputes are raised- Schedulers are notified when actions are taken on findings to allow them to assign reviewers as well as Audit Company Admins.

Desktop Reviewers can view disputes raised against findings with a ‘follow up’ verification method and amend findings if required following a dispute -

Findings can be updated if a dispute is accepted to ensure they are accurate.

Present ZU code and timestamp against findings history - All users can see who has raised/ accepted/rejected corrective actions/ disputes and when the actions took place, to help track time to resolution and support with troubleshooting.

My Tracker report: We've combined the old tracker and Site Compliance reports and added data from audits conducted in the new platform. Now, users can view new platform data and Advance data all in one place. The old tracker reports will continue to only contain Advance data.

My Audits and Findings: The new Audits & Findings report combines data from audits conducted in both the new platform and the Advance platform. Users can now view new platform data and old Advance data together in one report. The old reports will continue to only contain Advance data.

We have swapped the ‘Via’ and ‘Supplier’ columns on the My Links table so it’s easier for members to understand which are Indirect links.

Adding a ‘Last updated’ column so users can see when a link was most recently updated.

My Links panel - Search for the site in the link. Users can search links with many sites for a specific site and sort sites alphabetically or whether the site is active in the link (image below).

❗ Complete Follow-up SMETA audits on the new platform: We are thrilled to announce, that we have launched the new Follow-up audit journey in the Sedex platform, which will enhance the auditor's experience and help them perform their role more efficiently. New Follow-up audits will be pre-populated with carried-over findings and the previous SMETA report, removing duplication and reducing time spent. Auditors will also now be able to raise corrective actions on behalf of suppliers whilst on-site to reduce any delays in closing non-compliances.

We have reduced SMETA Audit PDF sizes by compressing photos, so users can now easily download a copy of the SMETA Audit PDF.

Buyer users can now view the finding history for their supplier's audit findings in the new platform. This means that when a corrective action or dispute is raised, rejected or accepted, buyer users will be able to view the comments and evidence that was attached. Similarly, if a finding is closed you will be able to view the actions that were taken (image below).

Supplier members with subsidiaries can view their site's on the Supplier Dashboard.

Introduction of new tabs in the Links table and new icons for viewing, accepting and rejecting a link:

Buyer members are able to use the Search box to find: the name, ZS/ZC number, address and, membership status of another Sedex member.

Schedulers and Audit Company Admins can now edit audit details in all states until the audit is submitted to a supplier. This means that the audit date, assigned auditors and audit pillar can all be updated during an audit if requirements change.

Generate a draft CAPR and SMETA PDF at any point during the audit process until an audit is submitted to the supplier. This is to allow Auditors and Reviewers to check the information within the PDF is accurate and formatted correctly before sharing it with a supplier.

Autosave is now live on the new platform. This means that if a user enters information into the CAPR or SMETA forms and clicks out of the page or refreshes their browser without clicking save the information will remain in the forms. This should prevent the risk of data loss.

Reviewer comments to auditors are now visible in the platform when an audit is sent back to the auditor (alongside the email that is triggered to auditors). This information is visible to the Audit Company Admin and Sedex Admins to help monitor quality where changes are requested to an audit

Schedulers, Audit Company Admins and Sedex Admins can now delete audits in Created or Started states when the audit has been scheduled by mistake or the audit has been cancelled. This means that they can delete the audit until the CAPR is signed and therefore the visit has taken place.

Schedulers can now only select a site to audit by using the ZS number instead of site name. We hope that this will reduce the risk of the wrong site being chosen and therefore remove the need for moving audits from one site to another.

We have now updated the ‘external auditor’ feature so that schedulers can only search using either the auditor's email address of ZU number instead of the APSCA number.

Root Cause when adding a finding is now optional. This was causing challenges for auditors when the supplier is unable to provide a root cause.

Accept a link request from the My Links panel

It now defaults to select all sites for the supplier when requesting or accepting a link request. Supplier is able to de-select the sites or untick specific sites

Schedule a new full initial audit - video / FAQs

Complete the Corrective Action Plant Report (CAPR) - video / FAQs

Complete the SMETA audit - video / FAQs

Review and publish an audit

Overview of changes for suppliers - click here

Overview of changes for buyers - click here

Accept, reject or cancel a pending link

Edit your visibility rules

Quickly view and edit their company and site information

Easily add information about their workers and details about their employment

Access and edit their Self-Assessment Questionnaire (SAQ) in Advance

View when their Sedex membership expiries or add another site

View their links or set up a link to new customers

Multi-site suppliers can now access information for individual sites

You can now see which invites haven’t reached your suppliers. We have added a new tab to the Manage invite feature called “Not delivered”. This will show you the email address of the invites that have been sent but not delivered.

We know your suppliers are busy. To help, we're going to start following up with suppliers who do not respond to the first invite you send them from the new platform. An automated email will be sent to follow up with your suppliers to accept your invitation. Allowing you to gain visibility of your supply chain quickly and efficiently. The supplier's Company Administrator will receive email reminders to confirm the link request.

Initiate a link with a supplier: when you Invite a supplier through the new Sedex platform, you can see if they are a Sedex member. If they are a Sedex member, you can now create a link with one click of a button - making linking a much more seamless process. When you link with a supplier's specific site or subsidiary, the supplier's Company Administrator will receive an email to confirm the link request. When the link is accepted you will receive a confirmation email. You can see the supplier's response in the Relationship area within Advance.

Check the progress of your supplier as they complete the steps in the onboarding process: when you select 'Manage invites' you can get a better understanding of where each of your suppliers are in the invitation process. We have added three status fields in the 'Sent' tab:

You should also notice a new tab 'Completed', which will show you the date a supplier completed the onboarding process.

Link to your suppliers during the invite process: when you enter an individual supplier's email address, it will also search the email domain for example "@sedex.com". This is to check if that supplier is already on the Sedex platform, making it much easier to link to your suppliers.

Additional languages: you can now choose to send your supplier invitation email in English, Spanish or Simplified Chinese. Suppliers can also choose their preferred language to accept the invite and connect with you on the platform.

Personalise your invite email: you’re now able to edit the email invite you’re sending to suppliers, add your own message in any language, and add attachments such as pdfs, images, and documents (see below).

Additional languages: you can view Site status information in English, Spanish and Simplified Chinese (see below)

Updated filters: subsidiary and indirect relationship filters have been updated to display the company name rather than the ZC number

Membership status: you can see a new membership panel in the Site status table